6 Reasons Why I Don’t Accept Insurance

why I don't accept insurance matthew lebauer phsycotherapist denver

When I opened my private psychotherapy practice, I made a decision to accept private-pay clients only. This means I accept payment by cash, check, credit card, or PayPal. More importantly, it means I do not bill or “accept insurance.” I do not participate in the payment or reimbursement process with insurance companies. This is an important boundary for me as an ethical obligation to my clients and a self-care obligation to myself.

Accepting insurance for psychotherapy is problematic in multiple ways, some of which I explore below.

1. Insurance requires a mental health diagnosis. This does not work for me because I believe diagnoses are flawed, subjective representations of pathological tendencies too easy applied willy-nilly. I recognize the utility and unfortunate importance of categorization & labeling; I also choose to work outside the system when possible. I see my clients as whole, resilient, capable people facing behavioral and emotional roadblocks to fulfillment. I do not see them as diseases needing cures.

2. Diagnoses can easily become a central or integral part of someone’s identity. It is easy to “become” OCD or ADHD once the label is announced, to come to see it as part of one’s core self. I treat people, not diseases, labels or categories.

Matthew LeBauer Meditation Coloring psychotherapy3. Insurance companies require clinicians reveal diagnoses, symptoms, behaviors, and treatment plans. I’m unwilling to reveal confidential, potentially damaging information if hacked, to the insurance company to justify my clients’ needs for emotional support. Avoiding interactions with insurance companies protects the confidentiality of my clients.

4. Further, insurance companies limit the amount paid for treatment and the number of sessions available to a client. I am not willing to be paid an amount for my professional service that leaves me feeling resentful and devalued. That’s a boundary of mine I must uphold. More pointedly, I’m not willing to have my clients’ treatment cut off or limited by an insurance company. That decision is between my clients and me.

5. A major component of my practice is relationship and couples counseling. Most insurance policies do not cover couples counseling/marriage counseling. Therapists who bill insurance for couples counseling are often doing it under the guise of one client’s diagnosis with the other partner present as support. This does not fit with my ethical standards.

6. Finally, working with insurance companies, or “accepting insurance,” demands an incredible amount of time and patience to fulfill paperwork demands, pursue reimbursements, re-authorizations for treatment, etc. This is time I could actually be working with clients face to face, which I find invigorating and enjoyable. It is also time I can be taking care of myself so I am at my best when I’m with clients, present and energetic.

Speaking of which, I’m off to catch a break in the weather and enjoy some park time.
If you have questions or comments about this topic, please post in the comments section below.

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-The picture above is my coloring of an image from The Secret Garden coloring book, which I use and recommend for meditation, relaxation and stress reduction. It can be found at your locally-owned bookstore or online.


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About The Author

Matthew LeBauer

Matthew LeBauer LCSW is a professional counselor in private practice in Denver, CO. He helps individuals and couples live better lives. "I believe the most important ingredient for successful counseling is a comfortable, trusting relationship. My experiences enable me to connect and engage with a wide range of people facing diverse challenges. I believe a healthy emotional connection is a fundamental human need."

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